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Try this first
Restart your router
Switch it off, wait 30 seconds and switch it on again. Give it two minutes to reconnect.
Check the lights
A red LOS or PON light on the fiber device usually means a line fault. Tell us when you call.
Check the cables
Make sure the fiber cable isn't bent sharply, pinched or loose, and the power is connected.
Test with a cable
If Wi-Fi is slow, connect a laptop by LAN cable to see whether the issue is the line or the Wi-Fi.
Frequently asked questions
Which areas do you cover?
We serve a growing number of areas in Lahore. Request a free site survey and our team will confirm whether fiber or wireless is available at your address.
What does installation involve?
After a site survey, our technicians run the connection to your home or office and set up your equipment. Our team explains any installation or router costs before work starts.
Is there a data limit?
No. Every plan includes unlimited data.
How do I get connected?
Choose a plan and send us your name, number and address through the Get Connected form or on WhatsApp. Our team confirms coverage and schedules the installation.
What should I do if my internet stops working?
First restart your router and check that the fiber cable is not bent or loose. If it still doesn't work, WhatsApp +92 339 4638700 or call any of our helplines with your name and area.
Do you offer business or dedicated internet?
Yes. Tell us your bandwidth needs through the contact form or WhatsApp and our team will prepare a custom offer.